At Desert Willow Designs, we pride ourselves on taking the time to fully understand you as a couple or individual. Our goal is to identify your design goals for your new or existing home so we may create a personalized plan to achieve your desired results. Before we get started, we want our clients to be comfortable with their decision to work with us. Therefore, it’s important to allow potential clients an opportunity to interview us prior to making a commitment for services.

Once hired, DWD will outline the scope of work required to facilitate your project. A clear, precise plan of action as well as a realistic timeline on what and how you can expect your project to come to fruition will follow. Fees and or other charges for the project will be specifically defined at that time as well.

The size and scope of your project will dictate the presentation tools utilized to showcase items for selection. Rest assured, no matter how large or small, you will be provided with visual samples from which to base selections. Nothing is priced, ordered or installed without our client’s authorization at each step along the way. Opportunities to make changes to layout and design are provided all through the process. After project approval and design selections have been made, we collect the agreed upon payment for the designated project stage and/or product and material orders.

Once the project is underway and orders have been placed, we will keep you informed of the process timeline all the way through the final installation or delivery.